Your Questions, Answered
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All pieces are handcrafted in Antwerp, Belgium using sterling silver
Other materials such as 18kt gold or 18kt gold plating, are available upon request.
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You can get in touch by booking an appoinment to visit the atelier in person, where we can discuss your ideas and creations together.
Alternatively, feel free to reach out via email at hello@niojewelry.com, and I will get back to you as soon as possible.
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To keep your jewelry looking its best, handle each piece with care. avoid contact with water, perfumes and hard chemicals. Remove your jewelry before showering, swimming or exercising.
When not worn, store your pieces in a pouch or jewelry box.
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Silver naturally oxidizes over time which can cause subtle changes in color.
To restore the shine, gently clean your jewelry with a soft polishing cloth or mild soap.
Each piece can also be polished again in the atelier, bringing back its original shine whenever needed
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You can find your size by using the size guide or by booking an appointment at the atelier.
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Each piece is made to order with care. Production usually takes 2-5 weeks, after which your order will be shipped with tracking information.
You can also choose to pick up your piece at the atelier by appoinment.
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We offer worldwide shipping. Delivery times and costs vary depending on your location and will be calculated at checkout. All orders are shipped with tracking